Why this theme is showing up

Real examples with the stored reasons/explanations.

Drata · 2026-04-21

Gist: The product helps track SOC 2 compliance and connect HRIS data, but the user finds control tests unintuitive and guidance lacking. They also feel pricing is high relative to capabilities and onboarding expectations were overstated.

Signal reason: The user implies gaps in practical guidance and supplemental tracking needed for controls.

Source