
Frequently Asked Questions
What is Spydomo?
Spydomo is your competitive radar. We monitor your market, analyze signals from reviews,
content, and chatter, and deliver smart summaries to help you stay ahead — without the grunt work.
Who is it for?
We built Spydomo for B2B SaaS founders, marketers, and product teams — as well as agencies managing
multiple clients who need a constant pulse on competitors.
How often is the data updated?
We refresh your tracked companies on a rolling basis — usually every few days depending on the source.
You’ll always see the latest insights without lifting a finger.
Can I choose which companies to track?
Yes! You choose the companies that matter to you — competitors, partners, or even your own brand.
We take care of the rest.
Do you offer a free trial?
We currently offer a 14-day free trial so you can see how Spydomo fits into your workflow.
No long-term commitment. You can upgrade, downgrade, or cancel at any time.
Where is your data coming from?
We collect data from public sources like review sites (G2, Capterra, TrustRadius), LinkedIn posts,
Reddit discussions, and more. Everything is summarized into useful, categorized insights about companies
and products — not about individuals.
Is my data safe?
Absolutely. We never sell your data, and we only use trusted infrastructure and service providers
to run Spydomo. You remain the owner of your account data, and you can delete it at any time.
For the details, see our Privacy Policy and
Data Processing Agreement.
Do you track individual people?
No. Spydomo is focused on companies and products, not individuals. We analyze public reviews and
discussions to extract themes, trends, and signals at the company level. We don’t build behavior profiles
of specific people, and we only keep raw content as long as needed to generate aggregated insights.
How do you handle GDPR and data protection?
We designed Spydomo with modern privacy laws in mind, including GDPR. When we process personal data on
your behalf, our DPA applies. EU and UK users keep all of their
usual rights (access, correction, deletion, etc.), and we’re happy to help you exercise them — just reach
out at info@spydomo.com.
Do you use cookies or tracking pixels?
We use privacy-friendly analytics (Plausible) to understand overall usage, without cookies or cross-site
tracking. We don’t run ad pixels or retargeting scripts. If this ever changes, we’ll update our Privacy
Policy accordingly.
What happens if I cancel?
You can cancel at any time. Your subscription will stop at the end of the current billing period
and you won’t be charged again. We may retain some data for legitimate reasons (like billing records),
but if you want your account completely removed, just email us at
info@spydomo.com.
