Frequently Asked Questions

Spydomo is your competitive radar. We monitor your market, analyze signals from reviews, content, and chatter, and deliver smart summaries to help you stay ahead — without the grunt work.

We built Spydomo for B2B SaaS founders, marketers, and product teams — as well as agencies managing multiple clients who need a constant pulse on competitors.

We refresh your tracked companies on a rolling basis — usually every few days depending on the source. You’ll always see the latest insights without lifting a finger.

Yes! You choose the companies that matter to you — competitors, partners, or even your own brand. We take care of the rest.

We currently offer a 14-day free trial so you can see how Spydomo fits into your workflow. No long-term commitment. You can upgrade, downgrade, or cancel at any time.

We collect data from public sources like review sites (G2, Capterra, TrustRadius), LinkedIn posts, Reddit discussions, and more. Everything is summarized into useful, categorized insights about companies and products — not about individuals.

Absolutely. We never sell your data, and we only use trusted infrastructure and service providers to run Spydomo. You remain the owner of your account data, and you can delete it at any time. For the details, see our Privacy Policy and Data Processing Agreement.

No. Spydomo is focused on companies and products, not individuals. We analyze public reviews and discussions to extract themes, trends, and signals at the company level. We don’t build behavior profiles of specific people, and we only keep raw content as long as needed to generate aggregated insights.

We designed Spydomo with modern privacy laws in mind, including GDPR. When we process personal data on your behalf, our DPA applies. EU and UK users keep all of their usual rights (access, correction, deletion, etc.), and we’re happy to help you exercise them — just reach out at info@spydomo.com.

We use privacy-friendly analytics (Plausible) to understand overall usage, without cookies or cross-site tracking. We don’t run ad pixels or retargeting scripts. If this ever changes, we’ll update our Privacy Policy accordingly.

You can cancel at any time. Your subscription will stop at the end of the current billing period and you won’t be charged again. We may retain some data for legitimate reasons (like billing records), but if you want your account completely removed, just email us at info@spydomo.com.