Why this theme is showing up

Real examples with the stored reasons/explanations.

Pandadoc · 2026-04-10

Gist: The user says the product has become worse over time, with frequent UI changes and slow support. They are frustrated that an automatic plan downgrade removed basic features and forced a much higher renewal price, leading them to cancel.

Signal reason: The user expresses strong frustration about lost access, cancellation, and poor support experience.

Source