Why this theme is showing up

Real examples with the stored reasons/explanations.

Partner Ecosystem · 2026-04-22

Gist: The partner team pays certification fees and completes multiple exams, but the dashboard never updates. Support keeps saying it is a syncing issue, leaving them unable to access badge and directory eligibility.

Signal reason: The user lacks a working way to reflect certifications and obtain directory eligibility, indicating a capability gap.

Source