Why this theme is showing up

Real examples with the stored reasons/explanations.

Magento · 2026-04-21

Gist: The user values customization and AI-driven product recommendations, plus always-on self-service buying that supports upsell and higher order value. The main frustration is dependence on a development agency for custom code rather than full self-sufficiency.

Signal reason: The user says they are sometimes limited and need an agency to build custom code.

Source