Why this theme is showing up

Real examples with the stored reasons/explanations.

Plane · 2026-04-28

Gist: The user likes the product’s simple, intuitive onboarding and step-by-step flow for registration and bank details. The main complaint is unclear onboarding status, which forces support contact and could be improved with clearer completion emails.

Signal reason: The user says the onboarding workflow lacks clarity and requires contacting support.

Source