Why this theme is showing up

Real examples with the stored reasons/explanations.

Customer Experience · 2026-04-15

Gist: The user values the breadth of customer insight and expects AI-driven analysis to speed reaction times. However, the initial setup and survey-to-dashboard configuration feel long-winded and difficult.

Signal reason: They note difficulty managing reporting and dashboards after survey creation, suggesting a capability gap in workflow setup.

Source