Why this theme is showing up

Real examples with the stored reasons/explanations.

Buffer · 2026-04-14

Gist: A support reply asks a user to disable browser extensions one by one, starting with Grammarly, to troubleshoot an issue. The message shows manual diagnostic steps and apologizes for the extra work.

Signal reason: The user is asked to troubleshoot a problem by disabling extensions, indicating a technical issue.

Source