Why this theme is showing up

Real examples with the stored reasons/explanations.

DigitalOcean · 2026-04-24

Gist: The user says the core infrastructure is solid and pricing is competitive, but the AI/ML layer is unreliable and creates more operational burden than value. They report multiple unresolved failures, weak support, and reduced usage because of reliability concerns.

Signal reason: The comment explicitly discusses competitive pricing and a paid support tier, including billing-related dissatisfaction.

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