Why this theme is showing up

Real examples with the stored reasons/explanations.

Formstack · 2026-04-09

Gist: The user values the initial paper-form replacement and Google Sheets integration, but current experience is strongly negative. They describe the product as clunky, hard to customize, and unreliable for integrations, with plans to move a workflow away.

Signal reason: The user mentions not yet moving a workflow away, indicating retention risk and switching intent.

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