Why this theme is showing up

Real examples with the stored reasons/explanations.

Odoo · 2026-04-02

Gist: The feedback values having many business functions in one platform, but it is dominated by severe complaints about customer service, hidden charges, and a messy setup process. Overall sentiment is strongly negative because support and billing issues overshadow the product benefit.

Signal reason: The feedback describes disastrously bad customer service and a messy setup process.

Source