Knowledge Base

Feature Gap

Themes associated with this signal type in the last 30 days.

Definition: User requests missing functionality, compares to competitor features, or notes inadequate capabilities.

This page lists the recurring themes that show up when content is classified as Feature Gap in the Knowledge Base category. Themes are the “why behind the signal” — repeated topics like onboarding friction, pricing clarity, workflow efficiency, or AI integration.

Why it matters: themes help you see patterns across many companies, not just one-off posts.
How to use it: open a theme to see real examples and the stored reasons explaining why it was detected.
What the numbers mean: counts and deltas reflect activity in the last 30 days (not total history).

Each theme has its own URL for crawling and citation.

Community identity

1 signals | ▲ 100% — Choosing a clear primary identity (knowledge vs conversation) directs strategy and success measurement.
Measurement challenges

1 signals | ▲ 100% — Attribution and tracking complexities are making ROI harder to demonstrate for teams.
Monetization gap

1 signals | ▲ 100% — Lack of direct monetization complicates demonstrating value and sustaining community efforts.