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Signals › Governance & Analytics › Pain Signal

Governance & Analytics

Pain Signal

Themes associated with this signal type in the last 30 days.

Definition: User expresses frustration, limitation, bug, slow performance, or negative experience with the product.

This page lists the recurring themes that show up when content is classified as Pain Signal in the Governance & Analytics category. Themes are the “why behind the signal” — repeated topics like onboarding friction, pricing clarity, workflow efficiency, or AI integration.

  • Why it matters: themes help you see patterns across many companies, not just one-off posts.
  • How to use it: open a theme to see real examples and the stored reasons explaining why it was detected.
  • What the numbers mean: counts and deltas reflect activity in the last 30 days (not total history).

Each theme has its own URL for crawling and citation.

  • Brand perception
    1 signals | ▲ 100% — Small visual elements influence how audiences judge credibility and creativity.
  • Customer support gap
    1 signals | ▲ 100% — Automated support failed and there was no accessible escalation path to a human representative.
  • Decision support
    1 signals | ▲ 100% — Collecting feedback early helps inform offer and hiring choices.
  • Information overload
    1 signals | ▲ 100% — High message velocity in channels causes important items to be missed.
  • Research efficiency
    1 signals | ▲ 100% — Centralized ratings and summaries reduce time spent visiting multiple vendor sites.
  • Trust and moderation
    1 signals | ▲ 100% — User questions fairness and transparency of review moderation after a verified submission was rejected.

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