Ai adoption

A recurring theme inside Competitive Mention signals for Customer Support. Explore real examples and the stored reasons behind this classification.

Customer Support · Competitive Mention · 1 signals | ▲ 100% in last 30 days

Widespread use of AI tools is reshaping agency workflows and strategy decisions.

Themes group similar “reasons” across many signals so you can quickly spot what’s consistently driving launches, positioning shifts, conversion angles, or pain points in this space.

Use it for GTM: refine messaging, prioritize feature bets, or validate objections.
Use it for competitive intel: see which narratives and problems show up repeatedly.
Evidence: examples below include the stored reason (and optionally the source link).

Why this theme is showing up

Real examples with the stored reasons/explanations.

Custify · 2026-02-13

Gist: Custify observes Customer Success in 2026 shifting from buzzwords to practical clarity: AI automation is adopted, cross-functional alignment is required, and teams struggle to define what customer value means today.

Signal reason: Mentioned competitor(s): Account

Source